Terms & Privacy Policy

General
Information For you, who is a private individual, the Distance Contracts Act (see below on the right of withdrawal) and the consumer law, which has strict regulations, which means that the law applies, even though you have agreed otherwise. For companies, including individual traders, sales, which is dispositive, means that agreements between companies apply primarily before the law.

We follow the Personal Data Act (PUL) and the new Data Ordinance GDPR. When you, a private person, registered and placed your order, you also agree that we store and use your personal information in our business in order to complete our commitments to you in the best possible way. We protect your data according to PUL, and GDPR, you have the right to receive the information and to have these deleted if you wish.

Should any condition be invalidated in accordance with Swedish or EU law, this will not mean that the purchase terms as a whole will be void without the invalid condition shall be replaced by an equivalent legal text.

Order
If you are under 18 years of age, you must have parental consent. Such permission may be given by a parent sending an explicit consent to us by email. All false orders are tracked and reported to the police, and if we have suffered financial damage we will claim damages.

Payment and delivery
When you put items in the shopping cart and go to the checkout, the payment method is valid, if the prices are inclusive or exclusive of VAT and what is the VAT rate. Delivery will be made within 30 days unless it is clear from the order that the delivery time is longer.

In addition to the price may apply for shipping costs. These are in this case specified in the Webshop’s cashier. Normally there are no additional charges, but if this is the case, it will be clear during the ordering process.

In the webshop, goods may be marked with delivery indication. We reserve the right to cancel any levererbar from your order with a price reduction for the same. If you want to order another, equal be, this is considered a new order. If you wish to cancel an item due to delay in delivery, this can be done until the goods effected, i.e. invoice or shipping document has been created. Partial deliveries are made only on your request and incur additional shipping costs for you.

When you make your order, it appears at checkout which delivery method is valid. It is your responsibility to ensure that the address that you entered at the time of order is correct. Delivery is only made within Sweden, unless otherwise stated.

OAVHÄMTAD Consignment
It is your responsibility to redeem the item at the pickup point within the time specified on the Avin. If you are unable to receive the package upon delivery, or do not pick up your parcel at the pickup point, it will be sent back to us, and we may then charge you a reasonable amount for shipping and administrative costs. If this cost is not paid, the requirement is left to collection.

Change of order
You can make changes to your order of stock goods until the order has effected. If the amendment is approved, any price differentials will be settled at the rate applicable at the time of the change. Private individuals have a right of withdrawal, see under the heading “right of withdrawal”.

Cancellation Products
A cancellation is not valid until you have received confirmation from us. You can cancel your order at no cost to you until the request has effected. After this time, you, who ordered to your company, are obliged to receive the delivery. Private individuals have a right of withdrawal, see under the heading “right of withdrawal”. Companies that cancel a custom-made item must pay compensation for HAVDA costs up to the cancellation and for lost profits.

right
of withdrawal
As a private individual you have the right to cancel your purchase within 14 days by distance contract law. However, you do not have a right of withdrawal if the price you pay in total is less than 400 SEK. You also do not have a right of withdrawal if you have ordered a product manufactured according to your instructions or which has otherwise been given a distinctive personal touch. Please note that by law, you are the one who will pay for the return shipping costs and by law may pay for the depreciation of a product in so far as it is due to your handling of the goods to a greater extent than was necessary to determine its properties or Function.

The withdrawal period begins on the day you received the goods. If you ordered several items or the item you ordered consists of several parts, the withdrawal period begins to run when you received the last item and the last part of the item. If you cancel the purchase, the item must be returned unused, undamaged and with unbroken packaging/seal/technical seal.

If you wish to use your right of withdrawal, please follow the instructions under the tab “Customer service”. You will be notified without delay of receipt of your message, after which we shall take a position, if you meet the conditions required to apply the right of withdrawal. You will then receive a response by email from us, in a given case with information on how to return the item.

Upon receipt of the returned goods, the purchase price will be refunded to you within 14 days from the date of receipt of the notice of right of withdrawal.

The consumer agency’s form for exercising the right of withdrawal.

complaints and repurchases in some cases
If you are a private individual who has received a damaged product, or if we have sent the wrong item, you must make a complaint as soon as possible and at the latest within 2 months from the discovery or should have detected the defect. The Reklamationstiden is at most 3 years depending on the nature of the product and any warranty commitment.

If you are an entrepreneur who has received a damaged product, or we have sent you the wrong item, you should complain promptly after you received the item.

This applies both to private individuals and to businesses, to the return of the injured and wrongly sent goods, as well as to the same carrier, which was received, together with a detailed description of the defect. If so, you should send us an email.

If we cannot send a new product to you within a reasonable time, we will refund the return shipping and what you have paid for the damaged or incorrectly sent goods.

Compatibility problems often occur between different products, so we recommend that you find out as much as possible before placing your order to avoid unnecessary costs.

typographical M.M
.
We reserve the possibility of misprints and errors in the information and specifications regarding the goods and services that occur in our range.

FORCE Majeure
Both parties shall be exempt from performance of the contract if the performance is prevented or substantially impeded by circumstances that the party could not reasonably have been able to prevail over or foresee. The following and similar circumstances shall be deemed to constitute befrielsegrunder where they hinder or impede the performance of the contract: Fire, war, mobilization, requisition, seizure, restrictions, general scarcity, scarcity of means of transport, Strikes, lockouts, power outages, restrictions on the form of driving force and failure or delay in the supply of subcontractors which are based on the circumstances referred to in this paragraph or any other circumstance that the party cannot control, which either prevents or hinders party performance to such a degree that it can only be at an abnormally high cost.

Cancellation of camps
The registration is binding and the registration fee is not refunded. The registration fee for the different camps is indicated on the page with the current camp information. When cancelling later than 14 days before camp start, the entire camp fee is kept. Exceptions apply to the presentation of a medical certificate from a general health care facility certifying the inability to participate, when the entire camp fee is refunded excl. the registration fee. The certificate must be provided to us before the camp starts. After the camp starts we do not refund any part of the camp fee. Please note that the entire camp fee must have been paid when the camp starts, otherwise we reserve the right to refuse the goalkeeper’s participation at the camp. When booking the camp, these terms are accepted.

misuse of discount codes
If someone abuses a discount code that you are not entitled to, we will invoice the difference. If you do not pay that amount, we will deny the goalkeeper participation at the camp and we reserve the right to retain the registration fee (see “Cancellation and Rebids regarding Camper”).

Cancellations and rebids shall be made here>>–

dispute
The general Complaints (ARN) provides a free procedure, which can be used by private individuals in the event of a dispute. As a policy, we always follow the recommendations of ARN. Disputes between companies are settled by a general court.

Privacy policy

Why a privacy policy?
QJ Pro AB cares for your privacy. We are therefore always striving to protect your personal information in the best way, to comply with the applicable laws and regulations regarding personal data protection. Through this privacy policy, we would like to inform you about how your personal information is processed by QJ Pro AB. This policy will help you as a customer/contact to understand, among other things, what kind of information QJ Pro AB collects and how it is used.

Who is responsible for your personal information?
QJ Pro AB, Org.nr. 556964-6556, guards Slope 2.170 63 Solna, is responsible for the processing of your personal data. QJ Pro AB has an IT infrastructure where all business transactions with associated personal data and databases (“Data”) are managed and owned by QJ Pro AB. OQ Pro AB is thus responsible for the processing of your personal data and is therefore in charge of ensuring that your data is handled in a correct and secure manner in accordance with applicable law.

Personal data we process about you
Personal information that you have provided to us we collect and store information about you that you provide to us. The information we collect and store is the name, social security number, mail and any shipping address, email, telephone number and bank account. We also store details of your purchases such as information about purchased goods/services. If you are attending an event or contacting our customer service, we will also collect your personal information regarding this. We must collect the above information in order to fulfil our obligations to you as a customer. Personal data that we have collected from you when you order services at OJ Pro AB, visit https://www.bbgoalie.com/or otherwise interact with us, it may involve collecting your personal data in order to fulfill our obligations.

How do we use your personal information?
We use your personal information for the following purposes:
• To determine your identity and update your address information
• To give you information about and process your purchases/services such as order confirmations, delivery information and support requests.
• To deliver your purchases to your specified address
• When invoicing and accounting
• To send you newsletters and other marketing to you
• To improve our communications, services, products and services to you
• To answer your questions
• Invite to events and events
• Customer Surveys
• For the following purposes, we will process your personal data in order to fulfil a legal obligation: OJ Pro AB processes the details of your purchase in order to meet the requirements of, for example, the Accounting Act, sales and Consumer law.
• If you do not provide us with your personal information, we will not be able to fulfill our agreement or fulfill our commitment to you.

Legal basis for our treatment
The processing of personal data is carried out with the legal basis that QJ Pro AB must be able to fulfil a contract. The agreement includes the purchase itself. As a customer/contact, you have the right to have your personal data deleted at any time by notifying customer support, see further under your rights. As regards personal data processing in order to meet requirements such as the Accounting Act, the VAT law, the sales and consumer law, the legal basis for processing is a legal obligation.

Direct Marketing and profiling
QJ Pro AB will process your personal data for marketing purposes. Your information may be used for newsletters, customer surveys, and for statistical purposes and may be used for mailing, e-mail and text messages to you until you revoke your consent. You can contact customer service at any time, customizing how you wish QJ Pro AB to contact you.

Who can access your personal information?
Your personal data will not be transferred or sold to third parties for promotional purposes. However, your personal data may be disclosed to third parties (processors) if required to provide services to you. Exceptions to this are made if a customer has violated our contractual terms, if there is legal action or if an authority requests it under Swedish law. Examples of such authorities are tax authorities, police authorities, enforcement authorities and regulators in the countries concerned.

How do we protect your personal INFORMATION?
QJ Pro AB takes the technical and organizational security measures required by law to ensure that your personal information is not tampered with, lost or destroyed or that unauthorized persons can access them. Our security procedures are constantly changing in pace with technological developments.

Where is your data stored?
QJ Pro AB stores all personal data collected from you within the EU and the EEA. We do not disclose personal information to third parties except in situations where this is a requirement arising from a statutory obligation or to fulfill our commitment to you as a customer. See more information under the section “Who can access your personal information”.

How long do we save your personal data?
When you provide your personal information to QJ Pro AB, you consent to QJ Pro AB to register and store the purchase and process the specified data for the above purposes. We process personal data at the time permitted by applicable law, regulation, practice or Government decision. For example, Data can be saved longer if required by sales, consumer law or the Accounting Act. The personal data is stored and processed in QJ Pro AB’s IT system.

Your rights
You have the right to request access to your personal data and to be informed, inter alia, of the personal data stored with us, the purposes of the processing of such personal data, the recipients or categories of recipients to whom Personal data are or are to be disclosed. You can contact our customer service at the address below and request that the information be sent by post or email. For your safety, this information will only be sent to your registered address or email in our customer database. If you believe that the personal data that OJ Pro AB has processed is incorrect or has been treated in violation of applicable law, you also have the right to request that such personal information be corrected, blocked or deleted. You can do this by contacting our customer service. QJ Pro AB is in some cases obligated to process your personal data by law even though you have requested that these be removed. As a customer of QJ Pro AB you may at any time revoke or change the consent you have provided or decline further communication by contacting customer service. However, QJ Pro AB has the right to continue processing your personal data to the extent necessary to fulfil our obligations to you as a Contracting party. In the event that you wish to receive the personal data you have submitted in order to be able to use them elsewhere (portability), please contact customer service.

Comments
When visitors leave comments on the site, we collect the information that appears in the comment form, as well as the visitor’s IP address and user agent string to help in detecting junk messages.

A anonymised string created from your e-mail address (also known as a hash value) may be sent to the Gravatar service to determine if you are registered there. The Gravatar Service Privacy policy is available at https://automattic.com/privacy/. Once your comment is approved, your profile picture will be displayed publicly along with your comment.

Media
If you upload images to the website, you should avoid uploading images where EXIF data includes data from GPS localization. Visitors to the site can download and access all location data from images on the website.

COOKIE files
If you leave a comment on our website, you can choose to save your name, email address and website address in cookie files. This is for your convenience in order for you not to have to fill in these details again the next time you write a comment. These cookie files are valid for one year.

If you have an account and log in to this site, we will create a temporary cookie file to check if your browser accepts cookie files. This cookie contains no personally identifiable information and disappears when you close your browser.

In addition, when you log in, we will create multiple cookie files to store information about your login and your choices for designing screen layout. Login cookie files are valid for two days and layout choices cookie files are valid for one year. If you check “Remember Me”, your cookie will remain for two weeks. If you log out of your account, the login cookie files will be deleted.

If you edit or publish an article, an additional cookie file will be saved in your browser. This cookie does not contain any personal data, but only specifies the post ID of the item you just edited. It is valid for 1 day.

Embedded content from other sites
Articles on this site may contain embedded content (such as videos, pictures, articles, and so on). Embedded content from other sites behaves just as if the visitor has visited the other site.

These websites may collect data about you, use cookie files, embed additional third-party tracking, and monitor your interactions with said embedded content, including tracking your interactions with this embedded content if you have an account and are logged into the site in question.

Contact
Address: QJ Pro AB, Watchman Backen 2.170 63 Solna, info@bb-goalie.com Tel: + 46 73 646 50 08
When it comes to the processing of personal data, you can also speak to the data inspection authority, which is the regulator for this handling. http://www.datainspektionen.se This document is updated continuously. Last revision: 2018-09-12